Terms & Conditions

Please read carefully over the following terms and conditions of use carefully before accessing and using our website. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or make purchases.

The Jewelry Club

  • We distribute a variety of products for men and women of different cultures, lifestyles, and personalities.
  • We offer free testing programs before we officially release jewelry in stores so that we can receive genuine feedback from you, our valued customers.
  • Feedback is required on products you receive or your membership may be canceled.

Shipping Costs

  • Shipping (Tracking Included): $19.97
  • You will be charged a shipping fee on a recurring basis based on the frequency selected.

Product Reviews

We do not support leaving reviews on any marketplace in exchange for free products. Your feedback should be emailed to support@goldengrails.com and is used internally to help us decide what products to bring to market.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Golden Grails disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Golden Grails does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Golden Grails does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Returns And Warranty Period

Return Period Policy: Golden Grails offers a 30-day return policy, excluding the Jewelry Club, for any unopened, unused product (unless otherwise specified in either the product description or in this document) from date of purchase. There are no returns or exchanges once the subscription product has been delivered. Some items will be subject to a 15% restocking fee, levied at the discretion and judgment of Golden Grails.

Subscription Cancellation

Once a subscription order is processed, we are unable to provide a refund. Please make sure to cancel the subscription prior to your next billing to avoid processing the order. If you need assistance with cancelling your subscription, please contact us at support@goldengrails.com. 

Warranty Period

While some of the products purchased from Golden Grails can be subject to manufacturer warranties, Golden Grails has sole discretion as to whether to honor returns and/or exchanges for said product(s). If deemed valid, Golden Grails will endeavor to provide you with a suitable replacement for your defective product (a suitable replacement is defined as a product of the same brand and type, without regard to color, style, and/or other accouterments). Always contact us at support@goldengrails.com before sending any product back for warranty/exchange consideration.

Limitation Of Liability/Purchase Policy

Golden Grails shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Golden Grails has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Golden Grails cannot and will not be held liable for misuse of any products sold, nor any personal and/or property damage, illness, injury or financial loss caused by the use of any/all products (or the inability to use thereof), purchased from Golden Grails. Any opinions and/or comments posted by visitors or customers are solely the opinion of those visitors/customers and do not represent the opinion of Golden Grails.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Golden Grails without notice at any time, for any reason. The provisions relating to Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Indemnification

You agree to indemnify, defend, and hold harmless Golden Grails, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Golden Grails or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Pricing Errors

In the event that a Golden Grails product is mistakenly listed at an incorrect price, Golden Grails reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Golden Grails reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Golden Grails shall issue a credit to your credit card account in the amount of the incorrect price.